win60 Terms & Conditions

01 Introduction & Acceptance of Terms

These Terms & Conditions ("Terms") apply to all users of the win60 online gaming platform, accessible at win60.app ("the Platform"). win60 is an online casino and gaming service operated for the Philippine market, offering casino games, sports betting, fishing arcade games, bingo, and related entertainment services.

By accessing, registering on, or using any part of the win60 Platform, you ("the User," "you," or "Player") acknowledge that you have read these Terms in full and agree to be legally bound by them. These Terms apply alongside any additional rules, game-specific terms, bonus terms, and policies published on the win60 Platform, including the Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

win60 reserves the right to update, modify, or replace these Terms at any time. Continued use of the Platform following the publication of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

02 Eligibility & Age Verification

To be eligible to register and use win60, you must:

• Be at least 21 years of age at the time of registration;
• Be a resident of or physically located in a jurisdiction where online gambling is legally permitted;
• Not be a resident of any jurisdiction where online gambling is prohibited by applicable law;
• Not be a current employee, contractor, or immediate family member of an employee of win60 or any of its affiliated companies;
• Not be subject to any self-exclusion order or voluntary exclusion agreement with win60 or any other gaming operator;
• Have full legal capacity to enter into a binding agreement under Philippine law.

win60 reserves the right to request identity verification documents at any time, including but not limited to a government-issued Philippine ID (such as a PhilSys National ID, passport, driver's license, or UMID card), proof of address, and proof of payment method ownership. Failure to provide satisfactory verification documents within the timeframe specified by win60 may result in account suspension and withholding of pending withdrawals pending resolution.

03 Account Registration & Security

Each individual may hold only one (1) registered account on the win60 Platform. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all balances.

When registering your win60 account, you agree to:

• Provide accurate, complete, and truthful information at all times;
• Maintain and promptly update your account information to keep it current and accurate;
• Keep your login credentials, including your password and OTP codes, strictly confidential;
• Not share your account access with any third party, including family members;
• Notify win60 immediately if you suspect unauthorized access to your account;
• Accept full responsibility for all activity conducted through your account.

win60 will not be liable for any loss or damage arising from your failure to maintain the confidentiality of your account credentials. win60 employs industry-standard security measures including 256-bit SSL encryption and two-factor authentication (2FA) via Philippine mobile numbers to protect your account, but ultimate responsibility for account security rests with the account holder.

04 Deposits, Withdrawals & Payment Processing

win60 supports a range of Philippine-friendly payment methods including GCash, PayMaya, BPI, BDO, and Metrobank bank transfers. All transactions on the win60 Platform are processed in Philippine Peso (PHP / ₱).

Deposits:

• The minimum deposit amount is ₱100. Maximum deposit limits vary by payment method and account verification status.
• Deposits via GCash and PayMaya are typically credited to your win60 account within seconds of confirmation.
• win60 does not accept deposits from third-party accounts. The payment method used for deposits must be registered in your own name.
• win60 reserves the right to request proof of payment method ownership before processing any withdrawal.

Withdrawals:

• The minimum withdrawal amount is ₱200. Maximum withdrawal limits apply and are detailed in your account settings.
• Withdrawals are processed to the same payment method used for the most recent deposit, subject to verification requirements.
• Standard GCash and PayMaya withdrawals are processed within two (2) hours during business hours. Bank transfer withdrawals may take one (1) to three (3) business days.
• win60 reserves the right to conduct enhanced due diligence checks on withdrawal requests, which may extend processing times. Players will be notified if additional documentation is required.
• Withdrawals may be withheld pending completion of identity verification or investigation of suspected fraudulent activity.

05 Bonuses, Promotions & Wagering Requirements

win60 offers various bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. All bonuses are subject to the following general terms , in addition to any specific terms published alongside each promotion:

• Bonuses are available to verified players aged 21 and above only;
• Each bonus offer may only be claimed once per player, per household, and per IP address unless otherwise stated;
• Bonus funds are subject to wagering requirements before withdrawal. The applicable wagering multiplier will be clearly stated in each promotion's specific terms;
• Wagering requirements must be met within the validity period specified for each bonus. Unused bonus funds expire at the end of the validity period;
• win60 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice;
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly permitted;
• win60 reserves the right to void bonuses and any winnings derived from them if fraudulent activity, bonus abuse, or breach of these Terms is detected.

Players are encouraged to review the specific terms attached to each promotion before opting in. If you have questions about a particular bonus offer, contact win60 customer support via live chat before claiming.

06 Gameplay Rules & Fair Play

All games available on the win60 Platform are provided by licensed third-party game providers and are subject to independently verified Random Number Generator (RNG) certification. win60 does not manipulate game outcomes and is committed to providing a fair gaming environment for all players.

• Game results are final once confirmed by the game server. Technical malfunctions void all pays and plays for the affected round;
• In the event of a discrepancy between the result displayed on your device and the win60 server records, the server records shall prevail;
• Players are responsible for ensuring they have a stable internet connection before commencing play. win60 is not liable for losses resulting from disconnection during gameplay;
• Minimum and maximum bet limits apply to all games and are displayed within each game interface;
• win60 reserves the right to void bets placed in error or as a result of a technical fault, and to recover any funds incorrectly credited to a player's account.

07 Prohibited Conduct

The following conduct is strictly prohibited on the win60 Platform. Violation of any of these prohibitions may result in immediate account suspension, permanent closure, and forfeiture of all balances:

• Registering more than one account on the Platform;
• Providing false, misleading, or fraudulent information during registration or verification;
• Using the Platform if you are under 21 years of age;
• Using automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage;
• Engaging in collusion, chip dumping, or any form of coordinated play designed to exploit the Platform;
• Exploiting software bugs, errors, or vulnerabilities. Any such exploitation must be reported to win60 immediately;
• Engaging in money laundering, fraud, or any other illegal financial activity through the Platform;
• Attempting to reverse, charge back, or dispute legitimate transactions with your payment provider;
• Harassing, threatening, or abusing win60 staff or other players;
• Accessing the Platform from a jurisdiction where online gambling is prohibited.

08 Responsible Gaming

win60 is committed to promoting responsible gaming and protecting vulnerable players. The Platform provides a range of tools to help players manage their gaming activity, all accessible from your account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending;
• Session Time Limits: Set reminders or hard limits on the duration of your gaming sessions;
• Loss Limits: Cap the amount you can lose within a defined period;
• Cooling-Off Periods: Take a short break from the Platform for a defined period (24 hours to 6 weeks);
• Self-Exclusion: Permanently or temporarily exclude yourself from the win60 Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you believe your gambling has become problematic, win60 strongly encourages you to use these tools and to seek support. For additional resources, please visit our Responsible Gaming page. win60 enforces the 21+ age requirement strictly and will close any account found to belong to an underage player.

09 Intellectual Property

All content on the win60 Platform — including but not limited to the win60 brand name, logo, website design, graphics, game interfaces, text, software, and promotional materials — is the exclusive property of win60 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the win60 Platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the win60 Platform without prior written consent from win60.

10 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, win60 and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the win60 Platform.

win60's total aggregate liability to any player in connection with these Terms or the use of the Platform shall not exceed the total amount deposited by that player in the twelve (12) months preceding the event giving rise to the claim.

win60 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. win60 makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the Platform.

11 Account Suspension & Termination

win60 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete identity verification within the required timeframe;
• Suspected fraudulent activity, money laundering, or other illegal conduct;
• Receipt of a chargeback or payment dispute from the player's payment provider;
• Discovery that the account holder is under 21 years of age;
• Regulatory requirement or instruction from a competent authority.

Upon account closure for breach of these Terms, win60 reserves the right to withhold any balance in the account pending investigation. If the investigation confirms a breach, win60 may forfeit the balance. If no breach is confirmed, any legitimate balance will be returned to the player via their registered payment method.

Players who wish to voluntarily close their account may do so by contacting win60 customer support. Voluntary account closure requests will be processed within five (5) business days, and any remaining balance will be returned to the player's registered payment method after standard verification checks.

12 Disputes & Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

If you have a complaint or dispute regarding the win60 Platform, you should first contact win60 customer support via live chat or email. win60 will endeavour to resolve all complaints within five (5) business days of receipt. If a complaint cannot be resolved through customer support, it may be escalated to win60's compliance team for formal review.

Any unresolved disputes shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. Players who believe a game outcome was unfair may request a review of the relevant game logs, which win60 will provide within a reasonable timeframe.

13 Amendments to These Terms

win60 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, win60 will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where practicable.

Your continued use of the win60 Platform after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure in accordance with Section 11.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the win60 support team:

win60 aims to respond to all written enquiries within two (2) business days. For urgent matters, live chat is the fastest way to reach the win60 support team.