Gaming on win60 should always be fun — a form of entertainment, not a way to earn money or escape problems. win60 is committed to giving every Filipino player the tools, information, and support they need to keep their gaming healthy and in control.
At win60, we believe that responsible gaming is not just a legal obligation — it's a core part of who we are as a platform built for Filipino players. Whether you're spinning slots, playing bingo, or trying your luck at Dragon Gate, the experience should always feel like entertainment, not pressure.
The reality is that for most players, online gaming is a perfectly enjoyable hobby. But win60 also knows that for some people, gambling can become a problem — and when that happens, it can affect not just the player but also their family, friends, and finances. That's why win60 has built a full suite of responsible gaming tools directly into the Platform, available to every registered player at no cost.
This page explains everything you need to know about responsible gaming on win60: the tools available to you, the warning signs to watch out for, how to set limits on your play, and how to access support if you need it. We encourage every win60 player — whether you're based in Manila, Cebu, Davao, or anywhere else in the Philippines — to read through this page and take your gaming health seriously.
win60 has built these tools directly into your account settings. They are free, easy to use, and take effect immediately or within a short processing window. You do not need to contact support to activate most of them — just log in and go to your account settings.
Set a maximum amount you can deposit into your win60 account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 7-day cooling-off period.
Cap the total amount you can lose on win60 within a set time period. When your loss limit is reached, your account is automatically restricted from further play until the period resets. This tool helps you stay within a budget you're comfortable with.
Set a maximum session duration so win60 automatically logs you out after a defined period of play. You'll receive a warning notification before your session ends, giving you a natural pause point to reflect on your gaming activity.
Take a short break from win60 for 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period, you cannot log in or place bets. This is ideal if you feel you need a temporary pause without committing to a full self-exclusion.
Permanently or long-term exclude yourself from win60 for a minimum of 6 months, up to 5 years or indefinitely. During self-exclusion, your account is closed, all marketing is stopped, and you cannot re-register. This is win60's strongest responsible gaming tool.
Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered in the current session. These reality checks help you stay aware of your gaming activity in real time, so you can make informed decisions.
All limit tools are accessible from your win60 account dashboard under Account Settings → Responsible Gaming. Here's a summary of how each limit type works:
| Limit Type | Options | Takes Effect | To Increase / Remove |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly (₱ amount) | Immediately when lowered | 7-day cooling-off period |
| Loss Limit | Daily / Weekly / Monthly (₱ amount) | Immediately when lowered | 7-day cooling-off period |
| Session Time Limit | 30 min / 1 hr / 2 hr / Custom | Next login session | 24-hour cooling-off period |
| Cool-Off Period | 24 hrs / 48 hrs / 7 days / 30 days | Immediately | Cannot be shortened once set |
| Self-Exclusion | 6 months / 1 yr / 2 yr / 5 yr / Indefinite | Immediately | Minimum period must elapse; review required |
Self-exclusion is the most powerful tool win60 offers. If you feel that gambling is causing harm to you or your family, self-exclusion allows you to close your win60 account for an extended period. Here's how to do it:
Go to win60.app and log in using your registered email and password. Make sure you are on a secure, private device.
Click on your profile icon in the top right corner, then select Account Settings from the dropdown menu.
In your account settings, find the Responsible Gaming section. This is where all your limit and exclusion tools are located.
Select Self-Exclusion and choose your preferred exclusion period: 6 months, 1 year, 2 years, 5 years, or indefinite. We recommend choosing a period that feels right for your situation — you can always contact support to discuss your options.
Confirm your decision. Your win60 account will be closed immediately, all marketing communications will stop, and you will not be able to log in or create a new account during the exclusion period.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, which is why it's important to recognise the warning signs early. If you notice any of the following in yourself or someone you know, it may be time to seek help:
Ask yourself these questions honestly. If you answer "yes" to two or more, win60 strongly encourages you to use our responsible gaming tools or seek professional support.
Following these simple guidelines will help you keep your win60 experience enjoyable and within healthy boundaries:
Decide how much you're comfortable spending before you log in to win60. Use the deposit limit tool to enforce that budget automatically — don't rely on willpower alone.
It's easy to lose track of time when you're playing. Use win60's session time limit tool to set a hard stop, and take regular breaks to clear your head and reassess.
Treat every peso you spend on win60 as the cost of entertainment — like a movie ticket or a night out. Never gamble with the expectation of making money or solving financial problems.
If you've hit your loss limit for the day, stop. Chasing losses is one of the most common paths to problem gambling. Accept the loss, log out, and come back another day with a fresh mindset.
Step away from the screen regularly. Go for a walk, have a meal, or spend time with family. Keeping gaming as one small part of a balanced life is the key to keeping it healthy.
If you're worried about your gambling, talk to a trusted friend, family member, or professional. Keeping it secret makes it harder to address. win60's support team is also available 24/7 for a confidential chat.
If you or someone you know needs help with a gambling problem, the following resources are available to Filipino players. win60 encourages all players to reach out — getting help early makes a real difference.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed online gaming operators in the Philippines. PAGCOR provides guidance, resources, and a national self-exclusion framework for Filipino players who need support.
For information on PAGCOR's responsible gaming programs, visit the official PAGCOR website through official Philippine government channels.
win60's customer support team is available 24 hours a day, 7 days a week via live chat on the Platform. Our support agents are trained to assist with responsible gaming concerns, including activating self-exclusion, setting limits, and providing information about external support services.
Email: [email protected]
Live Chat: Available 24/7 on win60.app
win60 is here to give Filipino players a world-class gaming experience — and that means making sure every player feels safe, supported, and in control. Set your limits, know your boundaries, and enjoy the games you love. Must be 21 or older to play.
21+ only. Gambling can be addictive. Use win60's responsible gaming tools to stay in control.